Shipping Policy

Overview

VenSuply provides digital products only. We do not sell or ship physical items.

This Shipping Policy explains how digital delivery is handled after a successful purchase.

Digital Product Delivery

All products purchased through VenSuply are delivered electronically.

Once payment has been completed successfully, customers receive access to their digital product through:

• A download or access link on the confirmation page, and/or

• An email sent to the address provided during checkout

Since all products are digital, there are:

• No physical shipments

• No delivery carriers

• No tracking numbers

• No shipping costs

Delivery Processing Time

Most orders are delivered instantly after payment confirmation.

Occasionally, delivery may take up to 30 minutes because of payment verification, temporary server delays, or email processing times.

If your product has not arrived after 30 minutes, please contact our support team for assistance.

Customer Email Responsibility

Customers must ensure that the email address entered during checkout is correct and accessible.

VenSuply is not responsible for delivery problems caused by:

• Incorrect or incomplete email addresses

• Typing mistakes during checkout

• Spam or junk mail filtering

• Full inboxes or email provider restrictions

Before contacting support, please check your spam and junk folders carefully.

Problems Accessing Your Product

If you experience trouble receiving or accessing your digital purchase, our support team will help resolve the issue as quickly as possible.

Please contact us and include:

• Your order number

• The email address used for the order

• A short explanation of the issue

Our support team usually responds within 24 hours.